Mercedes recalling greater than 1 million autos over emergency-call tech problem

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Mercedes-Benz USA is recalling 1.29 million autos due to a failure in its eCall software program which can not present a car’s right location to emergency responders after a crash, Car and Driver reported.

The recall covers autos bought from mannequin years 2016 to 2021 and consists of CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class autos, in keeping with the National Highway Traffic Safety Administration.

The automaker mentioned it was unaware of any cases of fabric damages or private accidents which have resulted from the difficulty, and plans to offer a free software program replace to be put in over the air or at dealerships. The recall will start April sixth.

Mercedes-Benz mentioned “a temporary collapse of the communication module’s power supply caused by a crash might lead to the vehicle’s position during a potential emergency call being incorrect.” However, “other functions of the automatic and manual emergency call function remain fully operational,” the corporate added.

Reuters reported that in 2019, Mercedes-Benz in Europe investigated an incident the place the automated eCall system supplied an incorrect place for its car. The firm discovered different conditions the place an incorrect car place was relayed.

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